Tackle complex structures & micron tolerances. We process precision parts that are hard to manufacture by standard methods.

FAQ

Below are the most common questions from our clients regarding custom mechanical parts outsourcing, production, quality, packaging and shipping. If you have further technical or commercial inquiries, please feel free to send us your drawings for a professional quotation.

What makes you capable of machining complex hard-to-machine parts that other suppliers cannot?

Our core strengths lie in our advanced equipments, mastery of precision machining processes, the skills of our operators and programmers, a temperature-controlled machining environment, excellent equipments maintenance and tools management, strict quality inspection standards, and flexible, customer-oriented service.

Can you produce custom parts according to our technical drawings?

Yes. We provide full OEM and ODM customization services. All products are strictly manufactured according to customers’ PDF, DWG or STEP drawings, tolerance requirements and technical specifications. We support customized size, material, surface treatment and packaging standards for your industrial projects.

What about confidentiality and intellectual property ?

We fully understand the importance of intellectual property rights to enterprises. We are willing to sign a non-disclosure agreement (NDA) before you provide the detailed drawings. All technical information will be kept strictly confidential and will not be disclosed to any third party.

How can I get an accurate quotation?

The fastest and most accurate way is to send us your drawings (PDF, DWG, DXF, STEP/STP, IGES/IGS, ZIP, JPG,PNG,preferably both 3D and 2D drawings), quantity requirements,target delivery time, contact information, etc.via our inquiry form or Email or whatsapp. The more detailed the information you provide, the better. We will review your request and usually reply with a professional quotation and technical suggestion within 24 working hours.

What is the basis for your quotation?

We will quote based on your drawings and requirements. Specifically, the final quotation is determined comprehensively by factors including the material, quantity, tolerances and precision of the parts, processing difficulty, processing time, delivery lead time and logistics method.

How many days is this quotation valid?

This quotation is valid for 15 days due to the fluctuation of exchange rate and raw material price.

What is your MOQ (Minimum Order Quantity)?

We support flexible order quantities. low-volume prototyping and mass production are both acceptable. We understand clients usually need sample verification and small-batch testing before formal cooperation. 

How long is your production lead time?

The lead time depends on part complexity, material and order quantity. Normally, small-batch customized parts take 7–15 working days, and mass production takes 15–30 working days. We will confirm the exact delivery schedule in the formal quotation.

What kind of export packaging do you provide for Europe?

For European shipments, we adopt EU-standard export packaging,such as IPPC heat-treated wooden pallets Plywood / Composite board / Hard carton,to meet European customs inspection requirements. All packages are firm, shockproof and moisture-proof for long-distance sea and air transportation.

What shipping methods are available?

We support multiple shipping solutions including sea freight, air freight,China-Europe Railway Express and international express (DHL, FedEx). We can recommend the most cost-effective and time-saving shipping plan according to your delivery deadline or the shipping method you prefer. For single-piece and small-batch 、high-value products, international express is recommended.

What are your payment terms?

We adopt international common payment terms, such as T/T (Telegraphic Transfer). 30% deposit in advance, 70% balance paid before shipment by T/T.

What about material substitution?

We will process the parts using materials as specified in the drawings to the best of our ability. If the material you require is hard to source in China or subject to lead time constraints, we will use equivalent Chinese materials as substitutes and provide material certificates. We will communicate with you in advance.

Can I choose the trade terms?

Yes,but different choice means different cost.You can choose one of them from EXW/DAP/FOB/FCA/CFR/CIF ( Incoterms 2020)

Can I choose the payment currency?

Yes.You can choose one of these currencies: USD/EUR/CNY /GBP/CAD/AUD /HKD/SGD/JPY.(USD/EUR/CNY are the most recommended options.) We will provide you with the remittance instructions for your selected currency along with the contract.

Still have questions?

Send us your drawings for a professional quotation.